INITIATE A RETURN

Follow these simple steps and you’re on your way to a speedy return

HOW IT WORKS

Select the items to return

Get your refund confirmation

Send it off when you’re ready

GOT A QUESTION? JUST ASK.

Hassle-free returns

We know your time is limited, which is why we make returns as headache-free as humanly possible. Once your return is authorized, we’ll shoot step-by-step instructions and a shipping label to your inbox. Need a different style? Easy. Just click through the return process and request a refund. Voila! Just like that, you’ll get an instant refund code that works like a temporary gift card. Use it to snag something new on the spot, or keep it and receive a full refund on the original payment method used. It’s that easy.

All returns will have a $6 fee which will be deducted from your refund to cover the cost of return shipping.  Return shipping is complimentary only if you are exchanging your item for a different size or color. 

Free exchanges 

Seeking a small instead of a medium? Opting for grey instead of black? DONE. In the next step, you can select a new item in exchange for the BLANQI apparel you’re returning. We’ll ship your new pick on the spot for free. Just send in the item to be returned using our shipping label when you’re ready. 

When will I receive my refund?

It typically takes about 2-5 business days to process a return after your BLANQI gear has been received by our warehouse.

What items are returnable?

Any item purchased in the last 30 days is returnable.

What items are non-returnable?

Unfortunately final sale items cannot be refunded. But we’ll process them as an exchange for a different size if you wish.

What if I am not seeing the option to exchange?

Our returns processor may not find your order eligible for exchange. No worries, it's still easy! Simply return for a refund and purchase the item you prefer at your convenience.

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